EDUKASI DAN SOSIALISASI HAK DAN KEWAJIBAN WARGA NEGARA  DALAM PELAYANAN PUBLIK DI KAMPUNG BERSEHATI  DISTRIK TANAH MIRING KABUPATEN MERAUKE

Felix Rada; Silvester Renwarin; Yokbeth Gewaljay; Herbowo  Kurniawan

doi:10.70210/ajpm.v4i1.220

Penulis

Felix Rada STIA Karya Dharma Merauke
Silvester Renwarin Sekolah Tinggi Ilmu Administrasi Karya Dharma Merauke
Yokbeth Gewaljay Sekolah Tinggi Ilmu Administrasi Karya Dharma Merauke
Herbowo Kurniawan Sekolah Tinggi Ilmu Administrasi Karya Dharma Merauke

DOI:

https://doi.org/10.70210/ajpm.v4i1.220

Kata Kunci:

Civic Rights, Public Services, Village Governance, Social Control

Abstrak

Public service delivery at the village level in Merauke Regency still encounters various critical constraints, including limited public understanding regarding their fundamental rights, minimal information transparency regarding Service Level Agreements (SLA), and passive community participation in social oversight. Concurrently, village apparatuses face challenges regarding human resource capacities, high administrative workloads, and the threat of maladministration practices. This community service (PkM) program aimed to empower the community and enhance the competence of village officials in Bersehati Village, Tanah Miring District, Merauke Regency, through comprehensive educational and socialization activities concerning civic rights and obligations in public services based on Law No. 25 of 2009. The implementation methodology integrated lectures, interactive question-and-answer sessions, problem-solving discussions, and technical consultations. The program successfully engaged 35 key stakeholders, including village officials, customary and religious leaders, youth, and local residents. Evaluation results demonstrated a substantial increase in public awareness exceeding 70% regarding service standards, complaint mechanisms, and institutional accountability. Furthermore, the activity fostered constructive dialogue between local citizens and village administrators, establishing a foundation for transparent, accountable, and participatory public governance in rural Papua.

Unduhan

Data unduhan belum tersedia.

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